Guest Services & Information

Services and Information


Welcome to the Hale Koa Hotel. We are pleased to provide information of available services to assist in planning a memorable vacation experience.


Important Information & Events

Friday Night Fireworks 

Approximately 7:45 p.m. (times and presentation subject to change)

Every Friday the Hilton Hawaiian Village has a short fireworks presentation. It is viewable at the Barefoot Bar, Pool Snack Bar, on the beach, and in the park. 

Hale Koa Pools

The Adult and Main Pools are open to registered guests of the hotel only for the comfort and enjoyment of all guests. Click Here for more information.

Renovation Updates

The hotel wide Elevator Modernization Project is ongoing through the fall of 2023. 

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Hale Koa Property Map and Jogging Paths

Have fun exploring our beautiful 72 acres and gardens.

View Property Map Here

View Jogging Path Here





Bibas Courtyard Grill

Maile Tower Ground Level
Lunch: 11:30 a.m. to 2 p.m.
Bar Walk Up Window: 11:30 a.m. to 8:30 p.m.
Happy Hour: 2 p.m. to 4:30 p.m.
Dinner: 5 p.m. to 8:30 p.m. 
Online reservations are highly recommended.

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Koko at Kalia

Ilima Tower Lobby Level
Breakfast:  6:30 a.m. to 11 a.m. 
Seating is first come first serve only. Reservations are not accepted.

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Shows & Events

Hale Koa Luau: Luau Garden - Mondays, Tuesdays, Thursdays and Saturdays
Doors Open at 5 p.m.

Magic Hawaii: Banyan Tree Showroom - Wednesdays
Doors Open at 6:15 p.m., Show at 7 p.m.

Aloha Friday Prime Rib & Seafood Buffet: Banyan Tree Showroom - Fridays
5 p.m. to 8:30 p.m.


Happy's Fast & Fresh and Java Cafe

Happy's Fast & Fresh: Gound Level Ilima Tower
Breakfast: 6:30 a.m. to 11 a.m.
Lunch, Dinner & Snacks: 11 a.m. to 8:30 p.m.
On Friday, September 29 to celebrate Oktoberfest, Happy's Fast & Fresh will be serving a festive German Dinner Special in place of the regular Friday dinner special. view menu

Learn More

Java Cafe: Main Lobby
Coffee, Starbucks Specialty Drinks, Morning Snacks
5:30 a.m. to 11:30 a.m. 



Barefoot Bar: 11 a.m. to 10 p.m. 
Pool Snack Bar: 2 p.m. to 8 p.m. (walk up service only)
Koa Oasis: 1 p.m. to 7 p.m.
Bibas Bar: 11:30 a.m. to 8:30 p.m.



Main Pool and the Adult Pool are open to registered guests of the hotel only.

Main Pool Hours 
Sunday - Thursday: 9 a.m. - 5 p.m. 
Friday & Saturday: 8 a.m. - 8 p.m.
Adult Pool Hours - 9 a.m. to 5 p.m.

Main Pool Water Slide Hours 
Sunday - Thursday: 9
a.m. - 4 p.m. Friday & Saturday: 8 a.m. - 6 p.m.


Guest Services

Tennis & Pickleball: 8 a.m. to 9 p.m. (reservations required)
Garden Tour: Thursdays 9 a.m.
Fitness Center​​​​​: Open 24 hours 
Day Spa: Monday - Saturday 8 a.m. to 6 p.m., Sunday 9 a.m. to  5 p.m.
Beach Services: 9 a.m. to 5 p.m. (9 a.m. to 6 p.m. Memorial Day through Labor Day)
Barber & Beauty Salon: 9 a.m. to 5 p.m.
Jewels at the hale Koa: Monday, Tuesday, Thursday & Saturday - 9 a.m. to 12 p.m.
Tour & Travel Desk: 8 a.m. to 6 p.m.
The Exchange: 7 a.m. to 9 p.m. ( 8 a.m. to 8 p.m. on most holidays)
Fort DeRussy Protestant Chapel Service: Sundays 9 a.m.