Guest Services & Information

Services and Information

Aloha!

Welcome to the Hale Koa Hotel. We are pleased to provide information of available services to assist in planning a memorable vacation experience.

1.  The Hale Koa Hotel is currently in Health Protection (HPCON) BRAVO designation. 

2.  Some services may not be available or may be limited.

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Important Information

Military Appreciation Month
May 1 - 31, 2022

The Hale Koa Hotel is proud to serve all our military personnel and their families every day. In the month of May, it’s extra special as we join our Nation in honoring all those who serve.

Mahalo for your service!

Renovation Updates

 There are two projects in progress: the Ilima Tower Refurbishment through the fall of 2022 and the Elevator Modernization Project through the fall of 2023. For Updates Click Here

Diamond Head Trail 

New online reservations requirement for all out of state visitors. Learn More

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Hale Koa Property Map

Have fun exploring our beautiful 72 acres and gardens.

View Property Map Here

 

 

 

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Bibas Courtyard Grill

 

Bibas Courtyard Grill offers a variety of delicious appetizers & salads, entrees, desserts and beverages.

Hours: Dine-In & Take-out Available
Lunch: 11:30 a.m. to 2 p.m.
Walk Up Bar Service Window: 11:30 a.m. to 2 p.m.
Happy Hour: 2 p.m. to 4:30 p.m.
Dinner: 5 p.m. to 8:30 p.m.

SCAN QR CODE or CLICK HERE to view menus

Advance reservations are highly recommended.
Available walk-in dining may not be available on certain days or times.
To make your reservations CLICK HERE   or call ext 635 during normal business hours. To order take-out call ext 633.

More Information

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Koko at Kalia

Koko at Kalia daily breakfast buffet offers a variety of classic and “local-style” favorites, made-to-order omelets, waffle station and features new breakfast specials every morning to accommodate everyone in the family.

Hours: Dine-In Only

Breakfast:  6:30 a.m. to 11 a.m.
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SCAN QR CODE or CLICK HERE to view menu.

Advance reservations are highly recommended.
Available walk-in dining may not be available on certain days or times.
To make reservations CLICK HERE or call ext 639 during normal business hours.

More Info
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Hale Koa Luau

The Hottest Show in Waikiki!
Journey through Polynesia Monday, Thursday and Saturday evenings in the beautiful Luau Garden. Tickets are available through July 2022. (additional Tuesday Luau added in June and July 2022)

Hours:
Doors Open at 5 p.m.

All eligible patrons welcome.
Seating is limited. 

To purchase tickets CLICK HERE or call 808-955-0555.

For detailed schedule of performances and additional information

CLICK HERE

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Happy's Fast & Fresh

Happy's offers a variety of great grab & go options, delicious breakfast, lunch and dinner selections and an array of snacks to go. Don't forget to check out the daily lunch and dinner specials.

Saturday, May 21, 2022
Celebrate Armed Forces Day with a great dinner special.

To view menu CLICK HERE 

Hours: 
Breakfast: 6:30 a.m. to 11 a.m.
Lunch, Dinner & Snacks: 11 a.m. to 8:30 p.m.

SCAN QR CODE or CLICK HERE to view menu

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More Info

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Java Cafe

Start your day with a dose of Starbucks coffee, fresh pastries and grab-and-go sandwiches perfect if you’re headed out for adventure.

Hours:
5:30 a.m. to 11:30 a.m. Daily

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Barefoot Bar

The Barefoot Bar offers a great place watch the ocean to relax while you enjoy refreshing beverages . Pick up your favorite take out meals or snacks from Bibas Courtyard Grill, Happy's Snack Bar or the Pool Snack Bar and get a front row seat to witness the famous Waikiki Sunset.

Hours: 4 p.m. to 10 p.m. Daily
Walk up bar service only

Live Island Entertainment
Friday, Saturday & Sunday 
4:30 p.m. to 9:45 p.m.
(15 minute intermission at 6:30 p.m.)

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SCAN QR CODE or CLICK HERE to view menu

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Pool Snack Bar

A great place to watch the rolling waves and catch spectacular sunsets. Take in the beauty while tasting specialties created especially for this snack bar.

Hours: 
11 a.m. to 8 p.m. Daily
(Food service 2 p.m. - 8 p.m.)

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SCAN QR CODE or CLICK HERE to view menu

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Koa Oasis

Need a snack or refreshing beverage while enjoying the beach? Koa Oasis is the perfect stop. Located on the Diamond Head end of our property its the only bar at the edge of the beach.

Hours: 
12 p.m. to 6 p.m. Daily

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Pools

Main Pool and the Adult Pool are open to registered guests of the hotel only..

Main Pool Hours 
Sunday - Thursday: 9 a.m. - 5 p.m.

Friday & Saturday: 8 a.m. - 8 p.m.

Main Pool Water Slide Hours 
Sunday - Thursday: 9
a.m. - 4 p.m.
Friday & Saturday: 8 a.m. - 6 p.m.

Main Pool Cabana Rentals can be made 1-day prior online beginning at 7:30 a.m. For additional information and requirements, or to make Cabana reservation CLICK HERE

Adult Pool Hours 
9 a.m. - 5 p.m. Daily
For registered hotel guests 18 years or older only.

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Fitness Center

You don’t have to give up your workout routine just because you’re on vacation. From strength to cardio, you'll find high-tech equipment to keep your fitness training on point.

Hours: Open 24 hours Daily

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The Exchange

Conveniently located on the ground level, you'll find all the essentials and value prices you'd expect at any PX.

Hours:
7 a.m.- 9 p.m. - Monday - Saturday
CLOSED - Sunday
*Hours and Days Subject to Change*

 

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Heaven on Earth Day Spa & Barber & Beauty Salon

Pamper yourself with a variety of spa treatments, manicure and pedicure or a new haircut.

Day Spa Hours: Monday - Saturday: 8 a.m. to 6 p.m.
                            Sunday: 9 a.m. to 5 p.m.

Barber & Beauty Shop Hours: 9 a.m. to 5 p.m. Daily


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SCAN QR CODE or CLICK HERE to make a reservation.

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Tour Desk

Your one stop place to book all your tours and attractions throughout our islands.

Hours:
8 a.m.- 6 p.m. Daily
Direct (808) 955-9410

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8 a.m to 5 p.m. Daily HST
SCAN QR CODE to connect with a representative.
or call toll free (888) 229-7770

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Beach Services

Just steps away from iconic Waikiki Beach, the beach rental service has everything you'll need to relax or have fun in the sun. 

Hours:
9 a.m. - 5 p.m. Daily

 

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Call 808-922-3483, SCAN QR CODE or CLICK HERE for more information or to reserve your rentals.

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Garden Tour

Join one of our landscape professionals on a free hour-long walking tour visiting many points of interest throughout the Hale Koa Hotel property.

Hours:
9 a.m. Thursdays

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Fort DeRussy Chapel Services

Protestant Church Service Every Sunday at 9 a.m.

The chapel is located at the end of Maluhia Road across from the Asia Pacifc Center.

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Jewels at the Hale Koa

Find that perfect gift for someone special with unique designs showcasing a variety of precious gemstones, pearls, and gold. For something to remind you of your visit select a signature piece with a Hawaii theme.

Hours: 9 a.m. - 12 p.m.
Monday, Tuesday, Thursday - Saturday

 

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Digital Garrison App

The U.S. Army has partnered with the Army & Air Force Exchange Service (AAFES) to create the Digital Garrison mobile app. The Digital Garrison app is a one-stop information source for Army communities. The app puts real-time information into Soldiers', families', and civilians' hands and keeps military communities connected, a key part of readiness and resiliency. Download your app today and stay connected with your community.

Download today: http://bit.ly/DigitalGarrisonApp