Guest Services & Information
Services and Information
Aloha!
Welcome to the Hale Koa Hotel. We are pleased to provide information of available services to assist in planning a memorable vacation experience.
Easter & Mother's Day Dining
Treat yourself to one of our festive Easter or Mother's Day dining options!
Exceptional events to Celebrate these special occasions.
Important Information & Events
TRAFFIC ADVISORY
Wednesday, March 29, 2023
National Vietnam Veteran's Day Parade
Roads Close: 5 p.m.
Parade: 6 p.m.
This event cause heavy traffic and will close Kalakaua Ave. from Saratoga Rd. to Kapiolani Park. Please allow additional time when traveling to and from the hotel especially if you are checking out at going to the airport.
There will be a ceremony on Kuroda Field at 4:30 p.m.
Aloha Crafters
Fridays 9 a.m. to 1 p.m.
Browse the lobby for unique island gifts handcrafted by island artists.
Renovation Updates
The hotel wide Elevator Modernization Project is ongoing through the fall of 2023.
Hale Koa Property Map and Jogging Paths
Have fun exploring our beautiful 72 acres and gardens.
Bibas Courtyard Grill
Maile Tower, Ground Level.
Lunch: 11:30 a.m. to 2 p.m.
Bar Walk Up Window: 11:30 a.m. to 8:30 p.m.
Happy Hour: 2 p.m. to 4:30 p.m.
Dinner: 5 p.m. to 8:30 p.m. Online reservations are highly recommended.
Koko at Kalia
Ilima Tower Lobby Level
Breakfast: 6:30 a.m. to 11 a.m.
Seating is first come first serve only. Reservations are not accepted.
Shows & Events
Hale Koa Luau: Luau Garden - Mondays, Tuesdays, Thursdays and Saturdays
Doors Open at 5 p.m.
Magic Hawaii: Banyan Tree Showroom - Wednesdays
Doors Open at 6:15 p.m., Show at 7 p.m.
Aloha Friday Prime Rib & Seafood Buffet: Banyan Tree Showroom - Fridays
5 p.m. to 8:30 p.m.
Happy's Fast & Fresh and Java Cafe
Happy's Fast & Fresh: Gound Level Ilima Tower
Breakfast: 6:30 a.m. to 11 a.m.
Lunch, Dinner & Snacks: 11 a.m. to 8:30 p.m.
Learn More
Java Cafe: Main Lobby,
Coffee, Starbucks Specialty Drinks, Morning Snacks
5:30 a.m. to 11:30 a.m.
Bars
Barefoot Bar: 11 a.m. to 10 p.m.
Pool Snack Bar: 2 p.m. to 8 p.m. (walk up service only)
Koa Oasis: 12 p.m. to 6 p.m.
Bibas Bar: 11:30 a.m. to 8:30 p.m.
Pools
Main Pool and the Adult Pool are open to registered guests of the hotel only.
Main Pool Hours
Sunday - Thursday: 9 a.m. - 5 p.m. Friday & Saturday: 8 a.m. - 8 p.m.
Hot Tub currently unavailable.
Adult Pool Hours - 9 a.m. to 5 p.m.
Main Pool Water Slide Hours
Sunday - Thursday: 9 a.m. - 4 p.m. Friday & Saturday: 8 a.m. - 6 p.m.
Guest Services
Tennis: 8 a.m. to 9 p.m. (reservations required)
Garden Tour: Thursdays 9 a.m.
Fitness Center: Open 24 hours
Day Spa: Monday - Saturday 8 a.m. to 6 p.m., Sunday 9 a.m. to 5 p.m.
Beach Services: 9 a.m. to 5 p.m.
Barber & Beauty Salon: 9 a.m. to 5 p.m.
Tour & Travel Desk: 8 a.m. to 6 p.m.
The Exchange: 7 a.m. to 9 p.m.
Fort DeRussy Protestant Chapel Service: Sundays 9 a.m.
