Guest Services & Information
Services and Information
Aloha!
Welcome to the Hale Koa Hotel. We are pleased to provide information of available services to assist in planning a memorable vacation experience.
1. The Hale Koa Hotel is currently in Health Protection (HPCON) BRAVO designation.
2. Some services may not be available or may be limited.
Important Information
Renovation Updates
The hotel wide Elevator Modernization Project is ongoing through the fall of 2023. For Updates Click Here
Traffic Alerts
Honolulu has numerous events each month that may impact traffic. Please review prior to leaving the hotel on your adventures or before you leave to the airport. Please plan accordingly and allow extra time to travel.
August Events
Saturday August 20, 2022
43rd Annual Visitor Industry Charity Walk - Lanes closures on multiple streets throughout Waikiki to Ala Moana Park from 6 a.m. to approximately noon. This event will go down Kalia Road and may cause delays to and from the Hale Koa Hotel. It will also start and end at Ala Moana Park and may cause delays for those checking out and going to the airport.
Hale Koa Property Map and Jogging Paths
Have fun exploring our beautiful 72 acres and gardens.
Bibas Courtyard Grill
Bibas Courtyard Grill offers a variety of delicious appetizers & salads, entrees, desserts and beverages.
Hours: Dine-In & Take-out Available
Lunch: 11:30 a.m. to 2 p.m.
Bar Walk Up Window: 11:30 a.m. to 8:30 p.m.
Happy Hour: 2 p.m. to 4:30 p.m.
Dinner: 5 p.m. to 8:30 p.m.
SCAN QR CODE or CLICK HERE to view menus
Online reservations are highly recommended.
Walk-in dining will be accommodated based on availability.
CLICK HERE to make your reservations online or call ext. 635 during normal business hours. To order take-out call ext. 633.
Koko at Kalia
Koko at Kalia daily breakfast buffet offers a variety of classic and “local-style” favorites, made-to-order omelets, waffle station and features new breakfast specials every morning to accommodate everyone in the family.
Hours: Dine-In Only
Breakfast: 6:30 a.m. to 11 a.m.
SCAN QR CODE or CLICK HERE to view menu.
Online reservations are highly recommended.
Walk-in dining will be accommodated based on availability.
CLICK HERE to make your reservations online or call ext 639 during normal business hour
More Info
Hale Koa Luau
The Hottest Show in Waikiki!
Journey through Polynesia Monday, Thursday and Saturday evenings in the beautiful Luau Garden. Tickets are available through October 2022. (Additional Tuesday Luau added from June through August 2022.)
Hours:
Doors Open at 5 p.m.
All eligible patrons welcome.
Seating is limited.
To purchase tickets CLICK HERE or call 808-955-0555.
For detailed schedule of performances and additional information
Happy's Fast & Fresh
Happy's offers a variety of great grab & go options, delicious breakfast, lunch and dinner selections and an array of snacks to go. Don't forget to check out the daily lunch and dinner specials.
Hours:
Breakfast: 6:30 a.m. to 11 a.m.
Lunch, Dinner & Snacks: 11 a.m. to 8:30 p.m.
SCAN QR CODE or CLICK HERE to view menu
Java Cafe
Start your day with a dose of Starbucks coffee, fresh pastries and grab-and-go sandwiches perfect if you’re headed out for adventure.
Hours:
5:30 a.m. to 11:30 a.m. Daily
Barefoot Bar
The Barefoot Bar offers a great place to watch the ocean and relax while you enjoy refreshing beverages. Pick up your favorite take-out meals or snacks from Bibas Courtyard Grill, Happy's Snack Bar or the Pool Snack Bar and get a front row seat to witness the famous Waikiki Sunset.
Hours: 11 a.m. to 10 p.m.
Open seating
Table and Walk Up Service
Live Island Music
Monday - Thursday
6:45 p.m. - 9:45 p.m.
Friday, Saturday & Sunday
4:30 p.m. to 9:45 p.m.
(15 minute intermission at 6:30 p.m.)
Friday Night Fireworks at 8 p.m.
SCAN QR CODE or CLICK HERE to view menu
Pool Snack Bar
A great place to watch the rolling waves and catch spectacular sunsets. Take in the beauty while sipping on your favorite beverage.
Hours:
2 p.m. to 8 p.m. Daily
Walk up service only
Friday Night Fireworks
June - September 8 p.m.
October - May 7:45 p.m.
SCAN QR CODE or CLICK HERE to view menu
Koa Oasis
Need a snack or refreshing beverage while enjoying the beach? Koa Oasis is the perfect stop. Located on the Diamond Head end of our property its the only bar at the edge of the beach.
Hours:
12 p.m. to 7 p.m. Daily
Pools
Main Pool and the Adult Pool are open to registered guests of the hotel only.
Main Pool Hours
Sunday - Thursday: 9 a.m. - 5 p.m.
Friday & Saturday: 8 a.m. - 8 p.m.
Main Pool Water Slide Hours
Sunday - Thursday: 9 a.m. - 4 p.m.
Friday & Saturday: 8 a.m. - 6 p.m.
Main Pool Cabana Rentals can be made 1-day prior online beginning at 7:30 a.m. For additional information and requirements, or to make a cabana reservation CLICK HERE
**Cabana rentals can be purchased a week in advance starting 8/21/22 and prices will change effective 8/22/22.
Adult Pool Hours
9 a.m. - 5 p.m. Daily
For registered hotel guests 18 years or older only.
Fitness Center
You don’t have to give up your workout routine just because you’re on vacation. From strength to cardio, you'll find high-tech equipment to keep your fitness training on point.
Hours: Open 24 hours Daily
The Exchange
Conveniently located on the ground level, you'll find all the essentials and value prices you'd expect at any PX.
Hours:
7 a.m.- 9 p.m. - Daily
*Hours and Days Subject to Change*
Heaven on Earth Day Spa & Barber & Beauty Salon
Pamper yourself with a variety of spa treatments, manicure and pedicure or a new haircut.
Day Spa Hours: Monday - Saturday: 8 a.m. to 6 p.m.
Sunday: 9 a.m. to 5 p.m.
Barber & Beauty Shop Hours: 9 a.m. to 5 p.m. Daily
SCAN QR CODE or CLICK HERE to make a reservation.
Tour Desk
Your one stop place to book all your tours and attractions throughout our islands.
Hours:
8 a.m.- 6 p.m. Daily
Direct (808) 955-9410
8 a.m to 5 p.m. Daily HST
SCAN QR CODE to connect with a representative.
or call toll free (888) 229-7770
Beach Services
Just steps away from iconic Waikiki Beach, the beach rental service has everything you'll need to relax or have fun in the sun.
Hours:
9 a.m. - 5 p.m. Daily
Call 808-922-3483, SCAN QR CODE or CLICK HERE for more information or to reserve your rentals.
Garden Tour
Join one of our landscape professionals on a free hour-long walking tour visiting many points of interest throughout the Hale Koa Hotel property.
Hours:
9 a.m. Thursdays
Fort DeRussy Chapel Services
Protestant Church Service Every Sunday at 9 a.m.
The chapel is located at the end of Maluhia Road across from the Asia Pacifc Center.
Jewels at the Hale Koa
Find that perfect gift for someone special with unique designs showcasing a variety of precious gemstones, pearls, and gold. For something to remind you of your visit select a signature piece with a Hawaii theme.
Hours: 9 a.m. - 12 p.m.
Monday, Tuesday, Thursday - Saturday
Digital Garrison App
The U.S. Army has partnered with the Army & Air Force Exchange Service (AAFES) to create the Digital Garrison mobile app. The Digital Garrison app is a one-stop information source for Army communities. The app puts real-time information into Soldiers', families', and civilians' hands and keeps military communities connected, a key part of readiness and resiliency. Download your app today and stay connected with your community.
Download today: http://bit.ly/DigitalGarrisonApp
