Guest Services & Information

Services and Information


Welcome to the Hale Koa Hotel. We are pleased to provide information of available services to assist in planning a memorable vacation experience.

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Easter & Mother's Day Dining

Treat yourself to one of our festive Easter  or Mother's Day dining options!
Exceptional events to Celebrate these special occasions.

Learn More


Important Information & Events


Wednesday, March 29, 2023
National Vietnam Veteran's Day Parade

Roads Close: 5 p.m.
Parade: 6 p.m.

This event cause heavy traffic and will close Kalakaua Ave. from Saratoga Rd. to Kapiolani Park. Please allow additional time when traveling to and from the hotel especially if you are checking out at going to the airport.
There will be a ceremony on Kuroda Field at 4:30 p.m. 

Aloha Crafters
Fridays 9 a.m. to 1 p.m.

Browse the lobby for unique island gifts handcrafted by island artists. 

Renovation Updates

The hotel wide Elevator Modernization Project is ongoing through the fall of 2023. 


Hale Koa Property Map and Jogging Paths

Have fun exploring our beautiful 72 acres and gardens.

View Property Map Here

View Jogging Path Here





Bibas Courtyard Grill

Maile Tower, Ground Level. 
Lunch: 11:30 a.m. to 2 p.m.
Bar Walk Up Window: 11:30 a.m. to 8:30 p.m.
Happy Hour: 2 p.m. to 4:30 p.m.
Dinner: 5 p.m. to 8:30 p.m. 
Online reservations are highly recommended.

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Koko at Kalia

Ilima Tower Lobby Level
Breakfast:  6:30 a.m. to 11 a.m. 
Seating is first come first serve only. Reservations are not accepted.

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Shows & Events

Hale Koa Luau: Luau Garden - Mondays, Tuesdays, Thursdays and Saturdays
Doors Open at 5 p.m.

Magic Hawaii: Banyan Tree Showroom - Wednesdays
Doors Open at 6:15 p.m., Show at 7 p.m.

Aloha Friday Prime Rib & Seafood Buffet: Banyan Tree Showroom - Fridays
5 p.m. to 8:30 p.m.


Happy's Fast & Fresh and Java Cafe

Happy's Fast & Fresh: Gound Level Ilima Tower
Breakfast: 6:30 a.m. to 11 a.m.
Lunch, Dinner & Snacks: 11 a.m. to 8:30 p.m.

Learn More

Java Cafe: Main Lobby,
Coffee, Starbucks Specialty Drinks, Morning Snacks
5:30 a.m. to 11:30 a.m. 



Barefoot Bar: 11 a.m. to 10 p.m. 
Pool Snack Bar: 2 p.m. to 8 p.m. (walk up service only)
Koa Oasis: 12 p.m. to 6 p.m.
Bibas Bar: 11:30 a.m. to 8:30 p.m.



Main Pool and the Adult Pool are open to registered guests of the hotel only.

Main Pool Hours 
Sunday - Thursday: 9 a.m. - 5 p.m. 
Friday & Saturday: 8 a.m. - 8 p.m.
Hot Tub currently unavailable.

Adult Pool Hours - 9 a.m. to 5 p.m.

Main Pool Water Slide Hours 
Sunday - Thursday: 9
a.m. - 4 p.m. Friday & Saturday: 8 a.m. - 6 p.m.


Guest Services

Tennis: 8 a.m. to 9 p.m. (reservations required)
Garden Tour: Thursdays 9 a.m.
Fitness Center​​​​​: Open 24 hours 
Day Spa: Monday - Saturday 8 a.m. to 6 p.m., Sunday 9 a.m. to  5 p.m.
Beach Services: 9 a.m. to 5 p.m.
Barber & Beauty Salon: 9 a.m. to 5 p.m.
Tour & Travel Desk: 8 a.m. to 6 p.m.
The Exchange: 7 a.m. to 9 p.m.
Fort DeRussy Protestant Chapel Service: Sundays 9 a.m.