Guest Services & Information

Services and Information


Welcome to the Hale Koa Hotel. We are pleased to provide information of available services to assist in planning a memorable vacation experience.


Important Information

Renovation Updates

The hotel wide Elevator Modernization Project is ongoing through the fall of 2023. For updates.

More Information

Early Closure - Beach Services 
Friday December 2, 2022

Beach Services will close at 4 p.m.

Traffic Advisory

Pearl Harbor Memorial Anniversary Parade
Wednesday December 7, 2022

Roads close at 5:30 p.m.
Parade Route: The parade will start at Fort DeRussy, go down Kalakaua Ave. ending at Kapiolani Park.

50th Honolulu Marathon
Sunday December 11, 2022

Roads close at 2:30 a.m.
This event will cause multiple road closures around the Hale Koa Hotel and throughout Honolulu. Please allow extra time if traveling to and from the hotel especially if you are checking out and traveling to the airport.

Check posters in the lobbies and flyers in your room. For additional information CLICK HERE



Christmas & New Year's Eve Events

Celebrate the holidays with the Hale Koa Hotel.

Holiday events are quite popular and sell out quickly. Click below for information.


Hale Koa Property Map and Jogging Paths

Have fun exploring our beautiful 72 acres and gardens.

View Property Map Here

View Jogging Path Here





Bibas Courtyard Grill


Bibas Courtyard Grill offers a variety of delicious appetizers & salads, entrees, desserts and beverages.

Hours: Dine-In & Take-out Available
Lunch: 11:30 a.m. to 2 p.m.
Bar Walk Up Window: 11:30 a.m. to 8:30 p.m.
Happy Hour: 2 p.m. to 4:30 p.m.
Dinner: 5 p.m. to 8:30 p.m.

SCAN QR CODE or CLICK HERE to view menus

Online reservations are highly recommended.
Walk-in dining will be accommodated based on availability.

CLICK HERE to make your reservations online or call ext. 635 during normal business hours. To order take-out call ext. 633.

More Info

1500-eggs bacon toast.jpg

Koko at Kalia

Koko at Kalia daily breakfast buffet offers a variety of classic and “local-style” favorites, made-to-order omelets, waffle station and features new breakfast specials every morning to accommodate everyone in the family.

Hours: Dine-In Only

Breakfast:  6:30 a.m. to 11 a.m.

SCAN QR CODE or CLICK HERE to view menu.

Seating is first come first serve only. Reservations are not accepted.

More Info
Aloha Prime Rib Buffet-WEB-9.2022.jpg

Aloha Friday Prime Rib Buffet

Slow Roasted Prime Rib and Hawaiian Style Pork Tenderloin highlights this expansive buffet of delicious cold selection, entrees and desserts. Enjoy live island music as you dine and check out the Friday fireworks after dinner. It’s the perfect way to start the weekend.


5 p.m. to 8:30 p.m.
Banyan Tree Showroom 

To purchase tickets CLICK HERE

For additional information and to view menu  CLICK HERE 

Luau 1.jpg

Hale Koa Luau

The Hottest Show in Waikiki!
Journey through Polynesia Monday, Thursday and Saturday evenings in the beautiful Luau Garden. 

Doors Open at 5 p.m.

To purchase tickets CLICK HERE or call 808-955-0555.

For detailed schedule of performances and additional information


Magic Hawaii WEB.jpg

Magic Hawaii

Escape Reality!
Get ready as one of Hawaii's most innovative and captivating entertainers, Mark Mauricio, makes his long-awaited return to the Banyan Tree Showroom.

Doors Open at 6:15 p.m.
Show at 7 p.m.
Beverages available for purchase. Pick up take-out from Bibas Courtyard Grill, Happy's Fresh or Pool Snack Bar and enjoy it at the show. No outside food or beverages allowed.

To purchase tickets CLICK HERE or call 808-955-0555.

For detailed schedule of performances and additional information




Happy's Fast & Fresh

Happy's offers a variety of great grab & go options, delicious breakfast, lunch and dinner selections and an array of snacks to go. Don't forget to check out the daily lunch and dinner specials.

Breakfast: 6:30 a.m. to 11 a.m.
Lunch, Dinner & Snacks: 11 a.m. to 8:30 p.m.

SCAN QR CODE or CLICK HERE to view menu








More Info


Java Cafe

Start your day with a dose of Starbucks coffee, fresh pastries and grab-and-go sandwiches perfect if you’re headed out for adventure.

5:30 a.m. to 11:30 a.m. Daily


Barefoot Bar

The Barefoot Bar offers a great setting to watch the ocean and relax while you enjoy refreshing beverages. Pick up your favorite take-out meals or snacks from Bibas Courtyard Grill, Happy's Snack Bar or the Pool Snack Bar and get a front row seat to witness the famous Waikiki Sunset.

Hours: 11 a.m. to 10 p.m. 
Open seating 
Table and Walk Up Service

Live Island Music

Monday - Thursday 
6:45 p.m. - 9:45 p.m.

Friday, Saturday & Sunday
4:30 p.m. to 9:45 p.m.
(15 minute intermission at 6:30 p.m.)

Friday Night Fireworks 
8 p.m. (June - September)
7:45 p.m. (October - May)

Barefoot Bar QR Code.png

SCAN QR CODE or CLICK HERE to view menu


Pool Snack Bar

A great place to watch the rolling waves and catch spectacular sunsets. Take in the beauty while sipping on your favorite beverage.

2 p.m. to 8 p.m. Daily
Walk up service only

Friday Night Fireworks 
8 p.m. (June - September)
7:45 p.m. (October - May)


SCAN QR CODE or CLICK HERE to view menu

Koa Beach.jpg

Koa Oasis

Need a snack or refreshing beverage while enjoying the beach? Koa Oasis is the perfect stop. Located on the Diamond Head end of the property it's the only bar at the edge of the beach.

12 p.m. to 6 p.m. Daily



Main Pool and the Adult Pool are open to registered guests of the hotel only.

Main Pool Hours 
Sunday - Thursday: 9 a.m. - 5 p.m.

Friday & Saturday: 8 a.m. - 8 p.m.

Main Pool Water Slide Hours 
Sunday - Thursday: 9
a.m. - 4 p.m.
Friday & Saturday: 8 a.m. - 6 p.m.

Main Pool Cabana Rentals can be made 7-days prior online beginning at 7:30 a.m. For additional information and requirements, or to make a cabana reservation CLICK HERE

Adult Pool Hours 
9 a.m. - 5 p.m. Daily
For registered hotel guests 18 years or older only.



Fitness Center

You don’t have to give up your workout routine just because you’re on vacation. From strength to cardio, you'll find high-tech equipment to keep your fitness training on point.

Hours: Open 24 hours Daily


The Exchange

Conveniently located in the Ilima Tower ground level, you'll find all the essentials and value prices you'd expect at any PX.

7 a.m.- 9 p.m. - Daily
*Hours and Days Subject to Change*



Heaven on Earth Day Spa & Barber & Beauty Salon

Pamper yourself with a variety of spa treatments, manicure and pedicure or a new haircut.

Day Spa Hours: Monday - Saturday: 8 a.m. to 6 p.m.
                            Sunday: 9 a.m. to 5 p.m.

Barber & Beauty Shop Hours: 9 a.m. to 5 p.m. Daily


SCAN QR CODE or CLICK HERE to make a reservation.


Tour Desk

Your one stop place to book all your tours and attractions throughout our islands.

Daily 8 a.m.- 6 p.m.
For Information call 808-955-9410

Hale_Koa_Hotel QR code 8_19_21.png

Toll free (888) 229-7770 (8 a.m. to 5 p.m. HST) or
SCAN QR CODE for a LIVE Representative.


Beach Services

Just steps away from iconic Waikiki Beach, the beach rental service has everything you'll need to relax or have fun in the sun. 

9 a.m. - 5 p.m. Daily
Friday December 2, 2022 early closure - 4 p.m.



Call 808-922-3483, SCAN QR CODE or CLICK HERE for more information or to reserve your rentals.


Garden Tour

Join one of our landscape professionals on a free hour-long walking tour visiting many points of interest throughout the Hale Koa Hotel property.

9 a.m. Thursdays

DR1 Chapel.jpg

Fort DeRussy Chapel Services

Protestant Church Service Every Sunday at 9 a.m.

The chapel is located at the end of Maluhia Road across from the Asia Pacifc Center.


Jewels at the Hale Koa

Find that perfect gift for someone special with unique designs showcasing a variety of precious gemstones, pearls, and gold. For something to remind you of your visit select a signature piece with a Hawaii theme.

Hours: 9 a.m. - 12 p.m.
Monday, Tuesday, Thursday - Saturday



Digital Garrison App

The U.S. Army has partnered with the Army & Air Force Exchange Service (AAFES) to create the Digital Garrison mobile app. The Digital Garrison app is a one-stop information source for Army communities. The app puts real-time information into Soldiers', families', and civilians' hands and keeps military communities connected, a key part of readiness and resiliency. Download your app today and stay connected with your community.

Download today: