Guest Services & Information

From the General Manager

Mr._Jannsen_new_photo.jpgAloha and Welcome 

To our Active Duty Service Members, Military Civilians, Retirees, and Families, welcome to Hale Koa Hotel, an Armed Forces Recreation Center located on 72 beautiful oceanfront acres of historic Fort DeRussy in the heart of Waikiki.

For more than 50 years, Hale Koa has had the privilege of providing members of the military community and their families with an exceptional Hawaiian vacation experience at an affordable price. What began in 1975 with 400 guestrooms has grown into one of the largest Morale, Welfare and Recreation facilities in the U.S. military, with 818 guestrooms and a dedicated team committed to serving those who serve.

As an Armed Forces Recreation Center, Hale Koa is a self-sustaining operation. Our operating expenses, employee salaries, and capital improvements are funded through the revenues generated by the hotel, without the use of taxpayer funds. This allows us to continually reinvest in the resort and the experience we provide our military guests.

Whether you are joining us for a family vacation, celebrating a special occasion, reconnecting after a deployment, or simply enjoying some well-earned time away, we hope Hale Koa feels like your home in Hawaii.

On behalf of our entire team, thank you for choosing Hale Koa Hotel. We are proud to serve you and look forward to making your time in Waikiki memorable.

Mahalo,

Marc Jannsen
General Manager
Hale Koa Hotel

 

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Guest WIFI Sponsored by USAA

Stay connected while enjoying your vacation at Hale Koa Hotel with complimentary guest Wi-Fi, proudly sponsored by USAA. Plan your next island adventure, discover the best places to visit, or share a photo with friends and family back home—just to make them a little jealous. Whether you’re mapping out the day or simply staying in touch, reliable connectivity makes it easy. USAA is proud to help keep Hale Koa guests connected throughout their stay.