Frequent Questions

Q: Who is allowed to use the Swimming Pools?
A: Access to the Swimming Pools is available to registered hotel guests only.

Q: What are the hours of operation for the Swimming Pools?
A: The Main Pool is open from 9:00 a.m. – 5:00 p.m. Sunday - Thursday and 8 a.m. - 8 p.m. Friday and Saturday.  The Adult Pool is open daily from 9 a.m. – 5 p.m.

Q: What are the hours of the slides, splash pad and children's wading pool?
A: The slides are open 9 a.m. - 4 p.m., Sunday - Thursday and  8 a.m. - 6 p.m. on Friday and Saturday. The splash pad and children's wading pool are open during operational hours.

Q: How do I reserve a Cabana at the Main Pool?
A: Cabanas can be reserved online up to 7 days in advance or on the same day at the Main Pool towel stand. Cabanas have a maximum of 5 persons (all registered guests) and includes 2 lounge chairs, 2 arm chairs and 1 table. Cancelation must be made before the reservation period begins to avoid charge.
To make reservations Click Here 

Q: Will lifeguards be available at the Swimming Pools?
A: Lifeguards will be available at the Main Pool.  All non-swimmer children must be accompanied by an adult while in the water, and will asked to wear a Coast Guard approved floatation device. There will be no lifeguard at the Adult Pool, however a Recreation Aide will be present.

Q: Will there be separate times for adult and children’s swim at the Main Pool?
A:  Yes, there may be a 15 minute break at the top of the hour for adults to swim.  This is also a time for children to reunite with parents, take a comfort break, reapply sunscreen, and for lifeguards to conduct swim tests and assess water chemistry.

Q: Will there be food and beverage available at the Swimming Pools?
A: Takeout is available from Bibas Courtyard Grill, Happy’s Fast & Fresh, and the Pool Snack Bar. CLICK HERE for more information.

Q: Are coolers containing food, beverages and snacks permitted in the Swimming Pool areas?
A: Coolers are not permitted in the swimming pool areas, in addition to no outside food and beverages unless purchased from a Hale Koa Hotel eatery or AAFES Exchange. Coolers and outside food and beverages are permitted on the beach.

Q: Are beach and ocean rentals available?
A: Yes beach rentals are available at two location on Ft DeRussy Beach between the hours of 9 a.m. – 5 p.m.(summer hours 9 a.m. - 6 p.m. Memorial Day - Labor Day) CLICK HERE for more information.