Aloha! We are pleased to provide updated information on services available during your stay.

The Hale Koa is committed to the safety of our guests and staff and the following rules and regulations are in place while staying as a guest.  If there is a significant reason you cannot comply with these rules, please contact the Front Desk Team so we can assist you.

1.  All guests are required to wear a face covering while on the grounds of the Hale Koa Hotel to include the parking garage, pool areas, and restaurants.  Exceptions to wearing a face covering include when in the act of swimming, eating, or drinking and when located in your individual hotel room.

2.  Social Distancing is incredibly important to reduce the spread of COVID-19.  Please ensure you maintain social distance of at least 6 feet from individuals outside of your immediate family unit while on the Hale Koa Hotel property. 

3.  Ensure hand washing and use of sanitizer is completed regularly and specifically before eating, drinking, and after using the restroom.  Avoid touching your face. 

4.  If you become ill while staying at the Hale Koa Hotel with influenza like symptoms, please isolate, contact your medical provider and the Front Desk.  The Hale Koa Hotel has dedicated procedures and policies to protect you and other guests from illness. 

In accordance with State of Hawaii and Military guidelines some hotel services may not be available or may be limited.