Frequent Questions

Q: Who is allowed to use the Swimming Pools?
A: Access to the Swimming Pools is available to registered hotel guests only.

Q: What are the hours of operation for the Swimming Pool?
A: The Main Pool is open from 9:00 a.m. – 5:00 p.m. Sunday - Thursday and 8 a.m. - 8 p.m. Friday and Saturday.  The Adult Pool is open daily from 9 a.m. – 5 p.m.

Q: Will the slides, splash pad and children's wading pool be available?
A: The slides are open 9 a.m. - 4 p.m., Sunday - Thursday and  8 a.m. - 6 p.m. on Friday and Saturday. The splash pad is open during operational hours. The children's wading pool is open.

Q: How do I reserve a Cabana at the Main Pool?
A: A Cabana for a maximum of 5 persons (who are all registered guests) can be reserved online in advance beginning at 7:30 a.m. or at the Main Pool Towel Stand on the day of use, based on availability. Guests may make an advance reservation only once per stay. Guests are welcome to inquire at the pool towel stand for additional reservations on the day of use for available cabanas. The cabana includes 2 lounge chairs, 2 arm chairs and 1 table. Cancelation must be made before reservation period begins to avoid charge.
To make reservations Click Here 

Q: Will lifeguards be available at the Swimming Pools?
A: Lifeguards will be available at the Main Pool.  All non-swimmer children must be accompanied by an adult while in the water, and will asked to wear a Coast Guard approved floatation device. There will be no lifeguard at the Adult Pool, however a Recreation Aide will be present.

Q: Will there be separate times for adult and children’s swim at the Main Pool?
A:  Yes, there may be a 15 minute break at the top of the hour for adults to swim.  This is also a time for children to reunite with parents, take a comfort break, reapply sunscreen, and for lifeguards to conduct swim tests and assess water chemistry.

Q: Will there be food and beverage available at the Swimming Pools?
A: Takeout is available from Bibas Courtyard Grill, Happy’s Fast & Fresh, and the Pool Snack Bar. CLICK HERE for more information.

Q: Are coolers containing food, beverages and snacks permitted in the Swimming Pool areas?
A: Coolers are not permitted in the swimming pool areas, in addition to no outside food and beverages unless purchased from a Hale Koa Hotel eatery or AAFES Exchange. Coolers and outside food and beverages are permitted on the beach.

Q: Are beach and ocean rentals available?
A: Yes beach rentals are available at two location on Ft DeRussy Beach between the hours of 9 a.m. – 5 p.m. CLICK HERE for more information.