|Hale Koa Hotel General Information
Check-In Time: After 1500 hours
Check-Out Time: Before 1200 hours
Early Departure Fee: After check-in, if departure date changes, a one night fee will be incurred.
Rate and Eligibility Verification: Upon check-in, a valid military ID or current Leave and Earnings Statement (LES) is required. Rates are subject to verification of pay grade upon check-in and may be subject to change without notice.
Rooms and Reservations: The maximum number of rooms per sponsor is two. The maximum occupants per room is four. Military sponsors should not reserve additional rooms under their name for eligible military/DoD sponsors. Sponsored guests must be accompanied by the military/DoD sponsor at check-in. The sponsor must reside in the hotel during the same period unless they are stationed on Oahu. A room reserved with multiple sponsors should be reserved based on the highest-ranking person. Reservations are not transferable. We are able to confirm Room Category only. We are unable to confirm a specific tower, or certain room numbers.
Rates: Rates are based on military rank or civilian grade at the time of check-in. If you are a retired military member, your rate will be based on the rank achieved at the time of your retirement. Retired civilian members of the military community will pay the Category III rate. For others associated with the military, i.e. 100% disabled Veterans, Widows, etc. please click here for rate details. Rates are based on single or double occupancy. Add $15 per additional occupant 12 years or older. E1 through E5 sponsored rooms will receive the rate that applies to Category II. Rates are subject to change without notice.
Deposits: To secure your reservation, Hale Koa Hotel requires a deposit equivalent to 1-night of your stay. The credit card provided on your reservation will automatically be charged this deposit.
Cancellation and Modification of Reservations: Hale Koa Hotel has a 30-day cancellation policy. If you choose to change or cancel your reservations, you must contact Hale Koa Hotel at least 30 days prior to your arrival to avoid a forfeiture of your deposit. Only reservations made online can be cancelled or modified using online booking. Click here to cancel or Click here to modify an existing reservation. For reservations made via phone, please contact Hale Koa Hotel Reservations at
Amenities: All rooms include refreshment cabinet (not suitable for storing perishables), hair dryer, iron and ironing board, and air conditioning. Due to fire codes, microwaves, hotpots and other electrical appliances are not permitted in guestrooms
If you still have questions about your eligibility, e-mail us before continuing.