The following Eligibility Chart outlines the categories of personnel authorized to occupy rooms at the Hale Koa Hotel:
Armed Forces and their Families
Members on active duty, Reserve, and National Guard, Cadets and Midshipmen of the Army, Navy, Air Force, Coast Guard, and Merchant Marine Academies.
ID is Common Access Card
Other Uniformed Services
Public Health Service, and National Oceanic and Atmospheric Administration Commissioned Corps.
ID is DD Form 2, PHS 1866-1 or 1866-3
Armed Forces Retirees and their Family Members
Retired from active duty, Reserves, and National Guard with or without pay (gray area)
ID is DD Form 2, 1173 or 1173-1
Others Separated from the Armed Forces and their Family Members
Honorably discharged veterans with 100 percent Service-connected disability. ID is DD Form 1173 or DD Form 2765
Involuntarily separated service members under the Transition Assistance Management Program ID is DD Form 2
Personnel separated under the Voluntary Separation Incentive (VSI) and Special Separation Benefit (SSB) programs for two years after separation ID is DD Form 2
Former and/or Surviving Spouses and Family Members
Unremarried surviving spouses of personnel who died while on active duty or while in retired status ID is DD Form 1173 or 1173-1
Un-remarried former spouses who were married to military members for at least 20 years while the military member was on active duty ID is DD Form 1173
Other Supporters of the Department of Defense
Military personnel of foreign nations and their family members when assigned or attached to a U.S. military unit or installation or on U.S. Travel Orders.
U.S. employees of firms under contract to Department of Defense working in the Pacific Region outside the U.S. on Department of Defense Government orders.
Other personnel on official business with Department of Defense as may be specifically authorized by the General Manager or his designee.
ID is DD Form 1173 or 2765
U.S. Department of Defense Civilians and Family Members
Current and retired (APF and NAF) Department of Defense (DoD) and Coast Guard (CG) civilian employees. DOD or CG ID card, Retired ID card, or current Leave and Earnings Statement with photo ID required for check-in.
Survivor Support Package Eligibility
The Survivors’ Family Program extends to Family Members and sponsored guests accompanying authorized users. Eligible users are defined as Family members who have suffered a loss of a sponsor in the event of an Active Duty death regardless of the cause (combat, accident, suicide, illness, etc.) and also may be uniformed personnel. A military identification card with “AD” in the Sponsor Service/Status field in combination with “DB” (DOD Beneficiary) or “Unremarried Widow” in the Relationship field on identification cards or a DD1300 must be presented at check-in confirming eligibility for the Survivors Discount Program. The benefits of this policy will be extended to Survivor Families of all Services based on appropriate identification. The Survivors Discount Program provides a 50 percent discount from normal room rates by applicable rate category. The discount applies to additional occupants and up to three guest rooms. In order for the Survivors Family discount to be extended, the Survivors’ Family Member must make and confirm reservations and be listed as the primary occupant.
Stays under the Survivor Family Program are limited to a maximum 14 nights in duration. Discounts are applicable on guest room(s) only and may be limited to certain Armed Forces Recreation Centers and time periods at the discretion of the General Manager. Discounts will not be extended to food, alcoholic beverages, tours, tickets and other recreational activities or retail sales. Discount cannot be combined with any other offer.
Other policies that apply to Guestroom Reservations:
A. Eligible persons may sponsor friends and family
Sponsors (except those residing on Oahu) must reside in the hotel during the same period as their sponsored guests and assume financial responsibility. Three additional guestrooms are authorized for this purpose.
Sponsored guests of a sponsor residing on Oahu must be visiting the sponsor. Sponsors in this category are not required to reside in the hotel, they must be present at check-in and assume financial responsibility for their sponsored guests.
B. Eligible persons may also share a room with a sponsored guest. C. Dependents, other than the spouse, who have not attained the age of 18, must be accompanied by an eligible adult. D. The hotel is not considered government quarters. Official travelers should contact their travel service for guidance on reimbursement. E. Room reservations will not be accepted more than 365 days in advance. F. When the hotel is 100-percent reserved, a waiting list will be established using the following priorities:
Active duty military personnel.
All other eligible personnel.
If a husband and wife are in the hotel at the same time, the dependent husband or wife are not allowed to each sponsor additional rooms. However, if the husband and wife are both active duty or reservists, each may sponsor additional rooms.
FOOD AND BEVERAGE FACILITIES
Food and Beverage facilities may be used by the following categories of personnel:
Personnel authorized room accommodations as outlined on the previous page. Room guests who do not have ID cards will be given a temporary Hale Koa identification card that will permit them to use hotel facilities while registered at the hotel.
Military club system members (active associate and honorary) identified by a valid and current membership card.
Guests accompanied by authorized personnel.
Foreign National Armed Forces personnel and their family members when authorized unlimited exchange privileges.
Members of military service organizations, including: Association of the U.S. Army, Navy League, Friends of Hickam, and Air Force Association, identified by a current membership card. Private Catered Functions Authorized individuals and/or non-profit organizations are permitted to use the Hale Koa facilities provided one of the following conditions is met: The sponsor ensures that the organization is composed predominantly of personnel authorized to use the hotel's food and beverage facilities. The function is sponsored by a holder of an approved identification card, who assumes responsibility for payment of charges and ensures that the group is non-profit. For non-profit groups or organizations without an authorized user serving as a sponsor, the General Manager or his designee determines that the affair will make a positive contribution to military-community relations or is of primary benefit to one or more of the Armed Services.
PRIVATE CATERED FUNCTIONS
Authorized individuals and/or non-profit organizations are permitted to use the Hale Koa facilities provided one of the following conditions is met:
A. The sponsor ensures that the organization is composed predominantly of personnel authorized to use the hotel's food and beverage facilities. B. The function is sponsored by a holder of an approved identification card, who assumes responsibility for payment of charges and ensures that the group is non-profit. C. For non-profit groups or organizations without an authorized user serving as a sponsor, the General Manager or his designee determines that the affair will make a positive contribution to military-community relations or is of primary benefit to one or more of the Armed Services.
Sponsor logos do not constitute DOD, Army, and or Federal endorsement. All information and pricing subject to change. For assistance please contact our Reservations Office at CONUS 1-800-367-6027 or 808-955-0555. Fort DeRussy Armed Forces Recreation Center 2055 Kalia Rd Honolulu HI 96815 P: (808) 955-0555